Customer Care
Here at Anglian we believe in looking after our customers. We pride ourselves on our customer commitment, and doing everything we can to ensure that your experience with us is a happy one.
- Do you offer any after installation care?
- Yes in line with the Anglian warranty.
- Can an engineer visit my house to resolve a problem?
- Yes we offer either a morning appointment between 8am and 1pm or an afternoon appointment between 12pm and 5pm. Please note that we are unable to offer specific times other than the am/pm.
- My property has been affected by some storm damage - is this covered under warranty?
- Unfortunately your warranty does not cover you in this instance. However we can offer a quotation to either fix/replace your Anglian product. This quote could then be supplied to your insurance company for approval. To arrange for a quotation please call us on 0845 099 0999
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